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Terms and Conditions

At Norlan Zone, we are dedicated to creating a fun, positive, and safe gaming environment for all users. This Responsible Play Policy outlines our approach to promoting healthy gameplay habits, protecting under-18 users, and ensuring that our platform encourages safe, enjoyable interactions for everyone.

1. Our Commitment to Responsible Play
We believe gaming should be enjoyable, balanced, and stress-free. To support this, we are committed to:

  • Encouraging mindful and moderate gameplay

  • Providing clear information about features and in-game activities

  • Promoting healthy digital habits

  • Maintaining a safe and respectful online environment

  • Ensuring robust measures are in place to prevent access for users under 18

2. Protecting Under-18 Users
We strictly restrict access to anyone under 18 years of age. To ensure this:

  • Age verification measures are implemented at login and account creation

  • Underage accounts are immediately blocked or restricted

  • Continuous monitoring detects attempts to bypass age controls

  • We educate users and guardians about safe engagement and age-appropriate play

3. Supporting Healthy Gameplay
To help users enjoy our platform responsibly, we encourage:

  • Taking Breaks: Regular pauses maintain a healthy balance between gaming and daily life

  • Mindful Play: Players are encouraged to monitor their playtime and habits

  • Feature Transparency: All in-game activities, rewards, and features are clearly explained to ensure understanding

4. A Safe and Positive Environment
Norlan Zone is committed to fostering a welcoming, inclusive, and respectful space. We:

  • Monitor the platform to prevent disruptive or harmful behavior

  • Promote positive social interactions between players

  • Provide transparent guidance on gameplay and platform features

5. Preventing Risky Behavior
As a platform, we actively ensure that our games do not encourage gambling-like behaviors:

  • All rewards and features are designed for entertainment only

  • Users are informed that outcomes are for fun and not financial gain

  • Systems are in place to prevent patterns that could lead to addictive behavior

6. User Awareness & Well-Being
We provide tools and guidance to help users recognize when gameplay may become excessive and encourage:

  • Taking breaks when needed

  • Reaching out for support or feedback regarding their gaming habits

  • Awareness of features and how to use them safely

7. Responsible Communication & Content
All updates, notifications, and promotional content are carefully crafted to:

  • Promote balanced and enjoyable play

  • Avoid encouraging excessive engagement

  • Provide accurate, transparent information about platform features

8. Platform Monitoring and Continuous Improvement
Norlan Zone regularly reviews gameplay systems and user feedback to:

  • Maintain a fair and safe experience

  • Identify opportunities for new wellness features

  • Continuously improve the platform’s safety, enjoyment, and user-friendliness

9. Contact Us
If you have questions about this Responsible Play Policy, need support, or want to report concerns, you can contact us at [email protected].